So, you need to create a website product demo video. We’re not talking about a loom product demo video that shows you how to actually use a product. Or just any video—one that dazzles, delights, and actually convinces your audience to hit that “Buy Now” button. The task might seem daunting, but take a deep breath. Creating a marvelous product demo videos is a lot simpler than you think, as long as you steer clear of one big mistake: making it all about the features.
Let me stop you right there. Yes, your product’s features are impressive (I’m sure they are), but here’s a cold, hard truth: nobody cares about them on there own. What people really want to know is how those features will benefit them. Will your product solve their problems, help them achieve a goal, or maybe fulfill some deep-seated aspiration? Align your demo video with one (or all) of these motivations, and you’re already halfway to marvelous.
Let’s break it down into three key tips to turn your demo video from a dry tutorial into an engaging, problem-solving story.
Have the attention span of a gnat? Then this video short is just your speed. It highlights the three tips to marvelous product demo videos in less than 45 seconds. Another cool fact it’s shot with an AI product demo video maker software.
1. Solve Problems, Fulfill Aspirations, or Achieve Goals: Know Your Audience’s “Why.”
As marketing genius Keith Ogorek wisely noted, purchasing decisions are usually driven by three things: solving problems, achieving goals, or fulfilling aspirations. Your product demo needs to address one—or if you’re lucky, all—of these drivers.
For example, Apple’s AirPods Pro video doesn’t just ramble about noise cancellation and spatial audio; it shows you how these features will improve your life. In one moment, you’re standing on a loud subway platform, and in the next, you’re enveloped in peaceful silence, achieving the goal of distraction-free focus. See what they did there? They didn’t just highlight a feature—they demonstrated its real-world benefit.
When you’re planning your product demo, ask yourself: What problem is my product solving? What goal does it help my audience achieve? Or what aspiration does it fulfill? Align the narrative of your video with these motivations to create an instant connection with your audience. No one buys something just for the sake of it—they buy solutions, improvements, and progress.
2. Features? Sure, But Frame Them with Benefits.
Here’s a tip you might want to tattoo on your creative brain: Features on their own are boring. (I know—brutal, right?) If your product demo is just a list of technical features, it’s likely your audience will check out before you can say, “Don’t Squeeze the Charmin, Mr. Whipple.” Not sure what that means? Well it’s a great example of framing a feature inside of a benefit. Mr. Whipple was a fictional character in Charmin ads in the 1970s. The product demonstration was front and center and the benefit was the star of the show. And just when you thought what could get better than soft toliet paper Procter & Gamble reminds us innovation is never dead.
At one point in my career I had a client at a well-known Quick Serve Restaurant (QSR) that was obsessed with benefits. He said, “Where’s the benefit,” more than we heard where’s the beef back in the 80’s.
And while there were times where I wanted to tell him where to stick his benefits, he was right. So, when crafting your product demo video, focus on framing each feature around a clear, tangible benefit. How will it make your customer’s life easier, more efficient, or more enjoyable?
3. Your Audience Doesn’t Need a PhD in Your Product.
If you’re a marketer at a software as a service (SaaS) company you might be thinking, all of these consumer examples have nothing to do with me. Whoa! Hold up! Wait a minute! Inspiration can come from anywhere just like a great creative idea. Are you customer’s human? Then you have to remember they love great stories. They like to see themselves at the center of the story. BUT! That’s a big but. They also don’t need to know everything about your software. The Fuel Gauge product video demo is for a software for small business owners that are crushing it on the busy gauge and at the same time winning the all time sleep depravation contest.
The video doesn’t get into every single thing the software can do, but it does tease out the pain points that would get someone to say I want to learn more and see what it can do for me. We all struggle with the curse of knowledge. We think our customers need to know everything that we know about our products. Great product demo videos cut to the chase and provide your customers with story they will remember.
Remember your product demo is not about your product–it’s about your customer. Keep it simple and ensure your focused on telling a story that resonates from their perspective.